AccountAnts for business Finance transformation: expert.
Shared Services Canada was created in August 2011, with Minister Ambrose stating: “Shared Services Canada will have a mandate to streamline IT, save money, and end waste and duplication.” After several security breaches, the Government added cybersecurity to the expectations of SSC.
For Deloitte’s John Baddeley, who has supported many clients through HR shared services transformations, the most important success factor is executive sponsorship, and making sure the best people are working on it.
In my article, 6 major trends in HR Shared Services, I have described the model and outlined the direction in which many best practice companies further develop their HR Shared Services. In this article, I describe some additional and new challenges of which some are related directly to the generic HR trends.
This statistic shows the main functions performed in shared services centers (SSCs) worldwide, according to a 2019 survey.
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